ACE FAQs
Find quick answers to your questions and get all the details you need to make the most out of your ACE experience.
If you have any further questions regarding your registration, please contact: contact@aestheticsjournal.com
Registration
ACE and all the CPD-verified educational sessions, including the NEW Association Zone, are completely free to attend.
Your ACE confirmation will be sent to you via email. As this is an automated email it unfortunately often goes into your junk email folder. It will appear as: Email from: ACE 2025 noreply@visitcloud.com Subject line: Registration confirmed – ACE 2025
If you can’t find your confirmation email, don’t worry, please just give your full name to our staff at the front desk, and they will print your ticket for you.
Any questions, please email contact@aestheticsjournal.com or call 0203 0961 228.
You can register for ACE on the day. However, we strongly advise registering beforehand to avoid any delays when entering the event. Medical professionals will also need to have their professional registration (e.g. NMC/GDC/GMC/GPhC) verified. Registering before the event will ensure a smooth and efficient entry process.
Please allow us 48 hours to confirm your registration. You will then receive an email with your registration confirmation.
In case you arrive at ACE with no confirmation email, don’t be alarmed. Make your way to one of our help desks located at the entrance of the venue.
Please make sure to check your junk email, it could potentially fall into this category. It will appear as: Email from: ACE 2025 noreply@visitcloud.com Subject line: Registration confirmed – ACE 2025
To avoid any confusion, mark our emails as safe so they fall straight into your inbox, this will avoid any future issues.
If you can’t find your confirmation email, don’t worry, please just give your full name to our staff at the front desk, and they will print your ticket for you.
Any questions, please email contact@aestheticsjournal.com or call 0203 0961 228.
If you believe your badge type should be one of the above, please email contact@aestheticsjournal.com to confirm.
Speakers: If you are a ACE Speaker you MUST fill out the Speaker registration form. All Speakers are also VIPs. Please email contact@aestheticsjournal.com for more information.
VIP: ACE VIPs are by invite only.
Press: If you would like to attend ACE as a member of the press, please email contact@aesheticsjournal.com and state what publication/s you represent. The team will then send you the press registration form.
Model: If you are a live demo model, you MUST fill out the live demo model registration form. Please email contact@aestheticsjournal.com for more information.
If you believe your badge type should be one of the above, please email info@ccrlondon.com to confirm.
Speakers: If you are a CCR Speaker you MUST fill out the Speaker registration form. All Speakers are also VIPs. Please email info@ccrlondon.com for more information.
VIP: CCR VIPs are by invite only.
Press: If you would like to attend CCR as a member of the press, please email info@ccrlondon.com and state what publication/s you represent.
Model: If you are a live demo model, you MUST fill out the live demo model registration form. Please email info@ccrlondon.com for more information.
General enquiries
Friday 14 March 2025
09:00 – 17:30
Saturday 15 March 2025
09:00 – 16:00
Last entry will be 30 minutes before the show closes on both days.
The Business Design Centre London offers excellent Wi-Fi service throughout the venue. When you arrive, sign in with ‘The Business Design Centre free Wi-Fi’ using their standard login, or via LinkedIn, Facebook, or Twitter. If you experience any problems, please ask the venue for further information.
You can easily reach the BDC via bus, London Underground and Overground and we’re a short walk from National Rail stations at Kings Cross and St Pancras International.
Angel – 4 min walk
Highbury & Islington -15 min walk
Euston -2 Stops
Liverpool Street -3 stops
Kings X / St Pancras -1 stop
London Bridge – 4 stops
If you are travelling to ExCeL, London by public transport, we advise planning your journey ahead using Trainline or City Mapper to avoid delays and ensure that your journey is as smooth as possible.
Yes, we advise pre-booking your car parking space to avoid
disappointment. You can do that here: https://www.businessdesigncentre.co.uk/visitors/parking/
Parking for cars costs £9.00 for the first 2 hours. £4.50 per hour thereafter.
Parking for motorcycles costs £8.00 for 24 hours.
Due to health and safety, as well as the nature of the clinical content and products on display at ACE, we have a strict no under 18s policy. We can make exceptions for babies in arms under the age of one, but these babies must remain in a pram or in a parent’s arms at all times. They are not allowed into any of the conference sessions due to health and safety and the risk of disrupting the sessions.
HotelMap is the official hotel booking partner of ACE and will give ACE delegates preferential rates. The area surrounding The Business Design Centre, London has many hotels covering a range of budgets.
We advise booking early to get the best rates and avoid disappointment. Find out more here: https://www.aestheticsconference.com/plan-your-visit/
Yes! Jack’s Restaurant is on-site and offers a variety of refreshments and food choices. If you’re looking for something nearby, you can find Skinny Kitchen right next to the main entrance. Additionally, Upper Street features a great selection of cafes and restaurants. View options here: https://www.businessdesigncentre.co.uk/visitors/local-services/restaurants-bars-cafes/
The Business Design Centre, London is a fully DDA compliant venue. Visit their website for more information on disability access: https://www.businessdesigncentre.co.uk/visitors/accessibility/
Dogs and other animals are not allowed on the premises. Only Guide and Assistance dogs will be permitted on the event premises.
Yes, we now have the Aesthetics app. Once you have registered for ACE 2025, within 2 hours you will receive an email with your app login details and instructions. Please note, you will not be able to log in until you have this email. You must be registered for ACE to download the app.
Where is...
For help and enquiries while you are at CCR 2024, you can visit the Help Desk, located at the registration area at the front of the show.
If you think you’ve lost something at The Business Design Centre please visit the main reception desk or contact the venue.
The Platinum Hall can be found on level one of the venue, located in a gallery above the show floor. This destination is free and open to everyone.
The Platinum Hall is the direct gateway to the leading clinical education in the Allergan Main Auditorium and Aesthetics Mastery Theatre.
The VIP Lounge powered by Alma is located in The Platinum Hall. Invite only.
Networking at ACE
After Day 1 of ACE, join your peers from 5 to 7 PM at the DermapenWorld Networking Drinks on Stand L12. Enjoy a drink as you catch up and reflect on your key takeaways from the day.
To attend The Aesthetics Awards you need to purchase a ticket. You can buy them here: https://aestheticsawards.com/2024/en/page/
No, you will not need to bring a physical ticket to The Aesthetics Awards to gain entry to the event. However, you must ensure that you have submitted the correct names and details of all individuals in your party, as well as their dietary requirements, prior to the event.
Education at ACE
Yes! All theatre sessions are CPD-certified by CPD Healthcare, and attendees can gain 16 CPD points by attending ACE. Personalised CPD certificates are only available to Elite Aesthetics Members. To receive your certificate, visit https://aestheticsjournal.com to ensure you are an Elite Member and email memberships@aestheticsjournal.com to receive your certificate.
A huge benefit of attending ACE is the ability to watch live treatment demonstrations from the leading practitioners in the field. Live demonstrations will take place at the Allergan Aesthetics Main Auditorium, Innovation Forum and Aesthetics Mastery Theatre. Additionally, there will be some live demonstrations happening on the show floor at exhibitors stands.
Statement about independent content restrictions at Aesthetics Events 2025
Aesthetics, including the Aesthetics Journal, ACE, CCR, and The Aesthetics Awards, relies on advice from its Clinical Advisory Board and key industry associations regarding clinical matters.
The current advice is that invasive aesthetic treatments like dermal fillers, botulinum toxin, threads, and similar procedures should be performed by qualified medical doctors, dentists, nurses, and prescribing pharmacists. These practitioners must be registered on the GMC/NMC/GPhC /GDC (dentists only) or equivalent international registers.
As a result, the educational independent content sessions related to such treatments, presented at our events such as ACE and CCR, will only be available to these qualified and registered professionals. Visitors should check the individual session on the ACE/CCR agenda to confirm which professionals are permitted entry. Unless stated in the title, sessions in the ACE agenda are likely to be non-sponsored. These sessions are independently created and have no affiliation with any pharmaceutical company.
Sponsored content restrictions at Aesthetics Events 2025
Some sessions at ACE are sponsored (typically with the brand name in the title). Due to the nature of the content, these sessions may only be open to practitioners on certain medical registers. These requirements are put in place by the sponsors or brand hosting the session, and it is completely up to their discretion. Any further questions should be addressed to the session host directly.
Unless stated in the title, sessions in the ACE agenda are likely to be non-sponsored. These sessions are independently created and have no affiliation with any pharmaceutical company.
Session access will be identified on the app within each session and website agenda. For more information, please email contact@aestheticsjournal.com or alternatively, visit the Conference Help Desk located at the registration area at the front of the show.
All content in the Allergan Aesthetics Main Auditorium and some sessions on the Aesthetics Mastery Theatre have access restrictions. Please check each individual session in the agenda for more information on access restrictions.
There is plenty of clinical and business educational sessions open to all attendees. All content in the In Practice Theatre, Innovation Forum and Association Zone are open to everyone, as well as certain clinical sessions in other theatres including some on the Aesthetics Mastery Theatre.
No, all sessions are free-to-attend and seats will be filled on a first-come, first-served basis. Please arrive 10 minutes before sessions start as spaces will fill quickly.
Your badge type will allow you access to certain sessions. If you do not have your medical register stated on your badge – GMC, NMC, GDC (Dentists), GPhC, INT – and believe you should, please email contact@aestheticsjournal.com or go to the Conference Help Desk for assistance.
Other enquiries
Please note all live demonstrations and documentation of those performing live demos on stands and stages have been pre-approved via the Health and Safety team of the show.
ACE is working in line with the standards set by the Clinical Advisory Board, ACE Group World, and JCCP, to ensure a safe clinical environment that has been provided for demonstrations such as dermal fillers and other injectables via the purpose-built live injection rooms that can be found in the Allergan Aesthetix. Dermal fillers and other injectables are not permitted to be demonstrated in open spaces on the show floor.
ACE and its organiser Easyfairs strives to provide the highest professional standards in its events and products, including impartiality, neutrality and avoidance of bias in all its activities. The views expressed by any external partner, speaker, exhibitor or other affiliate organisation, in connection with the event or otherwise, are those of the individual alone and do not represent the views of Easyfairs or its staff. We are not able to accept any responsibility or liability for the expression of such views or opinions. If you have any concerns, please contact email us at contact@aestheticsjournal.com
The responsibility for risk assessment, having a complications protocol in place and an Emergency Complications Kit accessible, lies with the sponsor of the session and the practitioner performing the treatment. However, in the extremely rare event of a complication occurring, the Aesthetics Complications Expert (ACE) Group World will be on-hand if a practitioner is not able to deal with a problem, needs an extra pair of hands or a second opinion. They will also have an ACE Group Emergency kit available on their stand, which will be well stocked with hyaluronidase and adrenaline so if a complication occurs, necessary drugs and consumables will be readily available.
Easyfairs, the brand behind Aesthetics and ACE, has been made aware about widespread fraud conducted by companies that are systematically targeting exhibitors, offering data lists about attendees to our events and similar ‘services’.
If you receive such a communication, it is certainly fraudulent. Aesthetics and ACE, by Easyfairs, respects the privacy of attendees and never sells lists or private data to third parties.
The data provided by these companies is most of the time inaccurate, incomplete, of poor quality or even fake and/or has been gathered or acquired in contravention of the General Data Protection Regulation (GDPR).
Any use that such companies make of the name Easyfairs or ACE is without our authorisation and is therefore also illegal. Please do not respond to these emails. On no account should you make any payments to the companies behind them. Easyfairs would be extremely grateful if you could inform us at contact@aestheticsjournal.com about any such solicitations so that we can take appropriate action and alert other exhibitors.
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